In today’s complex business environment, many projects at airports run off course. The traditional design-driven approach is failing in the increasingly complicated stakeholder field and business environment and consequently several airport companies are now successfully shifting to a new approach in airport development. Decisive elements of this new approach include focusing on actual needs, preparing for changes, developing airports as holistic systems, creating a These success factors underpin the principles of a project management approach called ‘Systems Engineering’. Colleagues Rogier Doffegnies, Alex Jansen and Gé Smit from 2ndSense AirportCreators delve deeper into this new approach.
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